Qualified Interpreter - Spanish (Creative Design)
Highlands Oncology is dedicated to providing the highest quality of innovative care delivered with compassion and precision.The primary goal of a qualified interpreter is to convert a spoken language to another language, typically during a conversation between two or more individuals, specifically in Spanish.
Highlands Oncology qualified interpreters provide face-to-face and telephone-based conduit-style interpreting services for limited English proficiency (LEP) patients. They also provide written translation of internal documents from English to Spanish as needed. You will assist our healthcare professionals throughout the day with all aspects of a patient's visit to our clinic. This includes but is not limited to: paperwork completion, facility navigation, labs, imaging, office visits, treatments and scheduling.
We are currently seeking TWO individuals for part-time positions at our Springdale and Rogers locations.
Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.
As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.
Become part of the Highlands Team and help to bring cancer treatment HOME to Northwest Arkansas.
Job Summary:
A Bilingual Employee that has successfully completed the Qualified Interpreter program chosen by Highlands Oncology or possesses an accepted National Interpreter Certification and is classified in Human Resources as a Highlands Qualified Interpreter. Certifications outside of the Highlands Qualified Interpreter program are accepted at the discretion of Highlands Oncology.Defined by the National Council on Interpreting in Health Care, a Qualified Interpreter is also, an individual, who has been assessed for professional skills, demonstrates a high level of proficiency in at least two languages and has the appropriate training and experience to interpret with skill and accuracy while adhering to the National Code of Ethics and Standards of Practice published by the National Council on Interpreting in Health Care.Defined by the U.S. Department of Health and Human Services (HHS) qualified interpreters include the following:
Proficient in speaking and understanding both spoken English and at least one other spoken language, including any necessary specialized vocabulary, terminology, and phraseology.Able to effectively, accurately, and impartially communicate directly with individuals with limited English proficiency in their primary languages.
Job Duties / Responsibilities:
Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient's native language.Assists in translating medical text from English on behalf of internal and external customers; may translate patient education information as specifically requested.Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.Assists with patient follow-up as necessary, to include, but not limited to contacting patients via phone regarding: Scheduling information, appointment reminders, lab results, medication refills, nurse case management interaction.Maintains strict patient confidentiality in accordance with Highlands policies.Provides occasional services outside of normal working hours on as as-needed basis.Performs miscellaneous job-related duties as assigned.Performs job duties as outlined in primary job description.
