Training Supervisor (10:30am - 7:00pm M/Tu/W, 9:30pm - 6:00am F/Sat, Off Thu/Sun) (Finance)
Set Pay Rate: $24.99 Per HourJob Summary:Responsible for supervising the training of all personnel assigned to the contract in accordance with cleaning quality standards. Position requires strong interpersonal skills and compassion, and respect for persons with disabilities.Location: BWI AirportShift: 10:30am - 7:00pm M/Tu/W, 9:30pm - 6:00am F/Sat, Off Thu/SunEssential Functions:
Comply with all Agency policies and procedures and follow contract specifications
Maintain a positive relationship with staff members
Supervise the training program on all shifts assigned to the contract in accordance with cleaning quality specifications/standards and in accordance with their position
Provide training records/documentation to Training Manager to file
Coordinate with Supervisors to make sure trainings are scheduled and performed.
Ensure compliance with dress code and personal hygiene standards
Coordinate with Shift Managers and Supervisors to evaluate operational training needs.
Supervise the implementation of steps/action to target training to improve the quality of work that is identified by Chimes Quality Assurance Manager, MAA Inspectors or Elliott Reports as substandard and set through the Training Manager
Check and evaluate performance on all shifts.
Ability to work across all three shifts as needed.
Acts as a back-up Training Manager when needed.
Work with Chimes Training Manager to provide training and guidance to staff in regards to all equipment and processes.
Use modern technology for the completion of specified job duties
Provide at least 40 hours of supervision per week
Observe and ensure compliance with MAA's rules for the site, security and safety guidelines and Chimes Rules for The Workplace.
Observe and ensure compliance with BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA)
Pass and comply with CPR/First Aid training and OSHA training
Attend mandatory meetings
Other duties assigned by the Training Manager and/or Project Manager.
Secondary Functions:
Assist in the planning and implementation of staff development programs
Perform other duties and tasks as needed
*Duties, responsibilities, and tasks may change at any time with or without noticePhysical Abilities Needed to Meet Work Demands:
Ability to stand or walk for long periods of time
Ability to go up and down stairs
Ability to reach above the head, bend, kneel, stoop, and crawl
Ability to lift, carry, and push up to 20 lbs. regularly and up to 50 lbs. as needed
Ability to work in dusty spaces or adverse weather conditions
Ability to see details on the floor, above the head, or on surfaces
Job Competencies Needed for Success on the Job:
Ability to work independently and collaboratively with others
Ability to communicate effectively with employees and government staff
Ability to supervise and develop others
Ability to make decisions and solve problems
Ability to plan, implement, organize, and prioritize
Ability to be flexible and dedicated to quality and customer service
Ability to manage multiple tasks effectively
Ability to react immediately to emergency situations
Ability to analyze data and recommend corrective action
Ability to read, write, and speak (communicate and relate information) English
Ability to use technology for completion of specified job duties
Ability to manipulate numbers
Ability to maintain and submit reports, logs, and other paperwork in a timely manner
Ability to understand and apply technical written material
Ability to understand and comply with safety procedures and environmental requirements
Ability to operate machinery without posing a safety hazard to self or others
Ability to use and care for equipment and cleaning supplies properly
Ability to complete tasks in a timely manner with numerous interruptions
Ability to attend work regularly according to assigned schedule and company policies
Ability to work a flexible schedule as required including weekends and holidays
Ability to attend and participate in training and work related meetings
Ability to demonstrate integrity and ethical standards in job performance
Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
Ability to provide guidance, direction, and technical support
Ability to comply with all building, security, and company policies and procedures
Other requirements:
Valid driver's license from state of residence and ability to drive if required
License must have been valid for at least 3 years
If driving a 15 passenger van, must be at least 25 years old
Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures, if applicable
Essential Personnel: This position is designated as essential. This means that when the facility is faced with an institutional emergency, employees in this position may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility. Education:
Bachelor's degree from an accredited four-year college or university
Valid CPR/FR certification preferred
Knowledge of green cleaning principles and CIMS certification requirements
Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, JAMS
Knowledge of regulatory standards, hospital standards, and facility management
Knowledge about regulations for SDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens
Experience:
Minimum five (5) years' experience in supervision and administrative duties
Additional experience can be substituted for education at the rate of one year of experience to one year of education up to four years of the required education. Therefore, an associate's degree with seven (7) years of supervisory and/or management experience or high school degree with nine (9) years of supervisor and /or management experience is acceptable.
Experience in training, supply management, and/or inventory control preferred
Janitorial/custodial experience preferred
Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications
Notes:
At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience