Lakeside Book Company is looking for a dedicated Returns Clerk to join our dynamic team! As a Returns Clerk, you will play a crucial role in ensuring the smooth processing of returned items, maintaining our commitment to excellent customer service. Your attention to detail and organizational skills will be key as you handle returns from beginning to end. In this role, you'll interact with various departments, collaborating to ensure that each return is logged accurately and efficiently. Our ideal candidate is someone who enjoys working in a fast-paced environment and possesses a positive attitude. If you thrive in a role where no two days are the same and are eager to contribute to a team that values your input, we would love to hear from you!
Responsibilities
Process and inspect returned merchandise according to company policy.
Verify return paperwork and ensure accuracy in inventory records.
Collaborate with the warehouse team to restock items or dispose of damaged goods appropriately.
Communicate with customers regarding return status and any necessary follow-up actions.
Maintain clean and organized work areas to ensure efficiency in processing returns.
Prepare and package items for restocking or return to vendors as needed.
Assist in updating inventory management systems with returned item details.
Requirements
Previous warehouse experience required.
Strong attention to detail and organizational skills.
Ability to work collaboratively within a team environment.
Excellent communication skills, both written and verbal.
Familiarity with inventory management systems is a plus.
Physical ability to stand, lift, bend, stoop, reach, and carry up to 50lbs, during an 8 to 10-hour shift.
Ability to work mandatory overtime which could include Saturday.
Pay, Shift, & Location
Pay - $18.50/hr
Shift - Monday to Friday, 7:00am-3:00pm, with overtime as needed.
Location - 700 Airtech Parkway, Plainfield, IN 46168