Sales Operations Specialist (Sales)
Who we are:
Ace Relocation Systems is a dynamic innovator in the relocation industry. Over the past 40+ years the company and its leadership have continued to reinvest in equipment, facilities, technology, and the team, resulting in ACE being the largest hauler in the Atlas Van Lines network, completing more than 20,000 relocations annually that cover 20 million miles encompassing 120 million pounds of household goods. More impressive than being the biggest is the fact that ACE continues to rank among the best service providers in the moving and storage industry, continually winning awards from peers and clients alike. Most people don't immediately think of the moving industry when they are in search of a valuable career path, but many times that is because they haven't experienced a professional move – ACE is a necessary service that supports most every corporate and government workforce that has employees on the move.
If you are interested in a solid career working with a tenured, growing company that puts its people first while serving valuable clients, then we want you to be a part of the Ace Relocation Systems team!
Position Summary: Reporting to the Director of Sales Operations, The Sales Operations Specialist is responsible for identifying process improvements, developing strategies to identify new partnership opportunities, increasing conversions, and driving revenue growth.
Priorities:
- Organize and lead response teams for national account RFPs and annual business reviews.
- Facilitate regular reviews and communications with referral partners, including submitting program results on a monthly, quarterly, and annual basis.
- Conduct monthly call evaluations, maintain performance leaderboards, and provide actionable coaching insights to entire sales team.
- Collaborate with external marketing consultants under department leadership guidance.
- Oversee the creation of marketing materials and assist with compliance reviews.
- Lead and create a Social Media Strategy to continuously improve our public appearance across all online review platforms.
- Manage responses to ensure all reviews good and bad are answered.
- Implementation, training, and optimization of HubSpot, particularly for Branch Team leadership and operations teams.
- Create and Manage the Sustainability Programs including review of our current platform.
Other duties:
- Quality Assurance: Develop systems to monitor of quality of surveys and calls.
- System & Process Coordination: Ensure adherence to processes.
- Communication: Create a monthly newsletter highlighting sales performance updates, initiatives and improvements for internal stakeholders.
- Tools & Systems Support: Serve as a knowledgeable resource on sales tools like HubSpot CRM.
Benefits:
- Collaborative and team-oriented environment
- Paid vacation/sick/holidays
- Comprehensive benefits package including 401k with match
- Workplace Flexibility
- And much, much more!
Company information can be found at www.acerelocation.com.
The pay range is $55,000 to 66,000 salary equivalent. Starting pay is based on criteria such as location, experience, qualifications, and the terms of any applicable agreement. Dependent on the length of service, hours worked, and applicable agreements, benefits include medical, dental, vision, life, and optional disability insurance, sick pay of 2.66 hours for every 80 hours worked, Vacation pay of 3.08 hours for every 80 hours worked, paid holidays (6 days annually), three personal days (prorated based on start date), bereavement pay and retirement benefits.
Please note that we do not wish to be contacted by external recruiters regarding job candidates. All applications must be submitted through our official channels.
We Take Equality Seriously: Indeed, all aspects of employment with the Company will be governed based on merit, competence, and qualifications and will not be influenced in any manner by an individual's race, religion, color, national origin, ancestry, citizenship status, physical disability, mental disability, genetic information (including testing and characteristics), sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity, age (40 and over), sexual orientation, veteran status, uniformed service member status or any other status protected by local, state or federal law.
Technology Skills:
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, Teams, and Outlook.
- Proficient with HubSpot or other CRM.
Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the job.
- Bachelor's degree or equivalent work experience.
- Ability to create mutually beneficial relationships with key decision-makers.
