DC Non-CDL Driver & Associate (Administrative)

Job Summary

The DC Non-CDL Driver & Associate will assist in the development and execution of distribution and inventory management plans for the Distribution Center as well as deliver customer service responsibilities. This role will report to the Distribution Center Supervisor, Regional DC Manager, and SR Manager of Distribution Network. Achievement of specific goals for safety, inventory accuracy, and monthly sales will be key measures of success in this role.  This role assists the DC Supervisor in Neenah Foundry's Municipal Products division within the respective region to ensure timely and accurate deliveries and efficient warehouse operations to support customer requirements at our Distribution Center/Yard. 

Essential Functions

Job duties may change over time and additional job functions may become essential.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operate company vehicle safely and in compliance with all traffic laws and regulations.
• Perform accurate and secure loading, unloading, and securement of casting products using appropriate methods and equipment, including straps, chains, and binders.
• Efficiently operate a Moffett truck-mounted forklift for loading and unloading at various delivery points.
• Complete pre-trip and post-trip inspections of vehicles and equipment, reporting any maintenance needs or issues promptly.
• When not driving, work effectively within the distribution center with tasks such as assisting in customer service, receiving, order picking, packing, and inventory management of finish goods.
• Adhere to all company safety policies and procedures.
• Sales support via phone calls, and walk-in business.  
• Working relationship with network of Distribution Centers, Field Sales, Inside Sales, and Credit department
• Daily data entry of customer orders, inventory control, and inventory accuracy.
• Conduct post-order activities such as returns, debit/credits, etc.
• Adhere to the required credit management policies and procedures.
• Assist the DC Supervisor to ensure customer satisfaction.
• Assist in the development, implementation, and success of the Distribution Center and company. 
• Fill in as DC Assistant when the assistant is absent and/or unavailable.

Expected Areas of Competence (KSAs)

• Achieve monthly shipment rates in support of the annual plan
• Ensure inventory accuracy of > 98% through execution of a cycle count program.
• Demonstrate the ability to work as a team, influencing others through strong organizational and interpersonal skills.
• Demonstrate the ability to be an effective communicator at hourly, executive, and customer levels of communication.
• Basic customer service and distribution center knowledge.
• Ability to safely operate forklift.
• Must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the Company's Human Resources operations.

This position description is intended to cover the most significant, ongoing job functions and competency areas.  Successful performance in the role will require performing satisfactorily other duties as assigned. 

Education and Experience Requirements

• High School diploma is required.
• Valid driver's license with a clean driving record (CDL not required but preferred)
• Proven experience with load securement techniques and equipment.
• Strong understanding of traffic laws and commitment to safe driving practices.
• 2-5 years of experience with customer service or supply chain operations depending upon education.
• Ability to work independently and as part of a team.
• Reliable and punctual with a strong work ethic.
• Strong computer skills/analytics required.
• Excellent communication and interpersonal skills.
• Record of working and/or collaborating in a distribution or customer service position.
• Experience working with municipalities and city requirements is a plus.
• Familiarity with local delivery routes.
• Experience operating a Moffett (truck-mounted forklift) is preferred.
• Forklift operating skills required.

Physical Requirements

• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
• Ability to lift 50 lbs. and safely operate a forklift.

Travel Requirements

Up to 10% for training purposes or backfilling responsibilities only.

Candidates for positions with Neenah Foundry Company and its subsidiaries must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All offers of employment will be conditioned upon successful completion of a post-offer, pre-hire background check and drug screen. Visa sponsorship is not available for this position.

Neenah Foundry Company and its subsidiaries is an equal opportunity employer, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability status or national origin.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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