1. Punctuality and Readiness: Be punctual and ready to work at the assigned start time. Maintain a consistent presence to support daily operations. 2. Team Participation: Actively participate in and promote a collaborative team environment. Contribute to a positive workplace culture through teamwork. 3. Professional Phone Etiquette: Answer phones in a professional and timely manner. Handle phone inquiries with courtesy and efficiency. 4. Problem Definition and Resolution: Demonstrate the ability to define problems and tasks. Collect data, establish facts, and facilitate the resolution of issues. 5. Computer Proficiency: Perform various computer functions to assist with communication between departments. Support overall office operations through computer-related tasks. 6. Office Equipment Knowledge: Possess knowledge of using office equipment such as computers, telephones, copy machines, and fax machines. Ensure proper operation and maintenance of equipment. 7. Privacy and Compliance: Respect patient and employee rights and privacy. Ensure the security of protected information and comply with the agencys compliance program and privacy policies. 8. Clerical and Data Entry Tasks: Perform a variety of complicated clerical and computer entry tasks. Execute duties as assigned by the Office Maintenance Manager and Director of Operations. 9. Professionalism: Maintain a professional attitude and appearance in all interactions. Uphold a standard of professionalism consistent with the organization's values.