Community Health Navigator (Finance)

Organizational Unit:

The USF Health College of Nursing is one of 14 colleges at the University of South Florida and one of four that make up USF Health. As a member of the prestigious Association of American Universities, USF is designated by the Carnegie Foundation as both a Research 1 and a Community-Engaged institution-reflecting its commitment to excellence in education, research, and service.

Nationally recognized as a leader in nursing education and research, the College of Nursing serves more than 2,000 undergraduate, master's, and doctoral students each year. For the fourth consecutive year, our Master of Science in Nursing (MSN) program has been ranked No. 1 among Florida's public universities by U.S. News & World Report -rising to No. 23 in the nation in 2025.

As an integral part of USF Health, the College of Nursing is guided by a mission grounded in excellence, innovation, and respect. We are dedicated to educating future nurses, advancing nursing science, and applying evidence-based practice to improve health outcomes and community well-being.

Position Summary:

The Community Health Navigator (CHN) will collaborate with providers on the USF College of Nursing mobile clinic to assist patients with identifying and accessing credible resources related to social needs. The CHN must have a strong passion for decreasing health inequity and assisting patients and families to achieve better health outcomes. The CHN will serve as a resource for education and support for mobile clinic patients and also network and develop relationships with area agencies that provide social support to Tampa Bay residents.Minimum Qualifications: This position requires a high school diploma or equivalent, with three years of experience in office, administrative, or customer services positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications: Associate degree or higher. At least one year of experience in healthcare setting (for e.g., navigation, health education, or care coordination, etc.). Basic administrative and clerical skills. Basic Medical terminology use and understanding. Excellent verbal communication skills. Proficiency in word processing
program/s (MS Word, Etc.)

FLSB1310 Equivalency:
4 years of directly relevant experience may be substituted for bachelor's degree.
6 years of directly relevant experience may be substituted for master's degree.

This position may be subject to a Level 1 or Level 2 criminal background check

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Contact the USF ADA Lead ( hr-ADA-Request@usf.edu ) to coordinate your accommodation request.The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
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Working at USF
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With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .

• Provide compassionate support to patients and their families.
• Assist patients to access credible resources.
• Utilize organizational and communication skills to provide timely and accurate information to patients and families. Maintain patient and family privacy and confidentiality.
• Assess new and continuing patient needs on social determinants of health to identify and address any gaps in care.
• Collaborate with healthcare providers on the mobile clinic to develop care plans for patients that address social determinants of health.
• Monitor progress, track outcomes and document patient and agency interactions.
• Build relationships with patients and families to promote understanding and trust.
• Build relationships with area agencies to promote understanding and trust.
• Maintain up-to-date knowledge of community resources and healthcare services.