Manager Fiber Enterprise Sales (Information Technology)

Position Title: Manager Fiber Enterprise Sales (M2)   

For over 30 years, we've worked closely with customers in nearly every industry to build custom fiber solutions that meet all their network needs and keep them connected, secure and ready for the future. Our portfolio of fiber solutions is available in 23 of the top 25 US markets and includes Internet, Ethernet and Wavelength, as well as fully-managed solutions like Managed SD-WAN and Cyber Defense. We pride ourselves on providing our customers with peace of mind that their network will perform seamlessly because we're as committed to their success as they are.

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Although you will be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit: https://www.crowncastle.com/strategic-review-results

Role

Crown Castle is seeking an enterprise fiber sales manager with extensive industry, sales and management experience and knowledge. The Manager of Fiber Enterprise Sales will be responsible for setting and implementing sales objectives and initiatives, and facilitating the development of the sales team in building relationships with existing Enterprise accounts; specifically, the ability to leverage existing relationships into new opportunities.

Responsibilities

• Directs and oversees a Regional Sales team
• Responsible for setting and implementing sales objectives and initiatives
• Sets short and long-term sales strategies and evaluates effectiveness of current sales programs
• Facilitates the development of the sales team in building relationships with existing Enterprise accounts; specifically, the ability to leverage existing relationships into new opportunities
• Trains sales team in solutions selling methodology
• Develop team to close opportunities and drive revenue
• Recommend product or service enhancements to improve customer satisfaction and sales potential
• Defines territory and acts as an escalation point for sales team and customers
• Provides accurate sales forecasts
• Leads team through the on-going goals and performance management process

Education/Certifications

• Bachelor's degree or equivalent experience required

Experience/Minimum Requirements

• Recent Sales Management Experience
• Minimum 7+ years' experience in telecommunications sales environment
• Ability to recruit and develop a professional sales force in a minimum period of time
• Successful sales track record in vertical markets and/or strategic accounts
• Must have a proven track record of building and executing sales strategies to penetrate, close, and manage business in accounts
• Microsoft Office experience
• CRM Tools

Expectations

• Proven Leadership experience
• Works closely with Marketing and Inside Sales on lead generation programs
• Proven planning skills with demonstrated ability to identify resource requirements, plan appropriately for problems, and to lobby and rally management and external organizations for support
• Must be recognized as a team player having the ability to influence peers and superiors to accept a point of view, adopt a specific agenda, or take a course of action to achieve Crown Castle goals
• Superior customer care, entrepreneurial attitude and ownership of strategic accounts
• Professional demeanor and poise, with the tenacity and perseverance to realize complex challenges, mandatory
• Requires a professional demeanor with strong communications skills – verbal and written; heavy prospecting requirement
• Self-Starter
• Telecommunications or communications networking experience with emphasis on metropolitan area networking services; SD-WAN, DWDM, Ethernet, IP etc.
• Intermediate to advanced MS Excel skills

Organizational Relationship

Reports to: Fiber Sales Director, Enterprise 

Title(s) of direct reports (if applicable):  Commercial Account Executive, Associate Account Executive

Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel. 

YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $108000 - $148500 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information
If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Sales